Privacy Policy
Effective Date: 26 June 2026
1. Information We Collect
When you use the payment portal, we may collect the following information:
- Full name
- Email address
- Selected country
- Phone number used for payment processing
- Payment amount and currency
- Payment purpose or reason
- Payment channel selected
- Transaction status, receipt number, checkout request ID, and payment reference
- Technical information needed to operate and secure the payment request
2. How We Use Your Information
Your information is used to:
- Submit and process payment requests
- Confirm successful or failed transactions
- Generate transaction records and receipt references
- Support payment verification and review
- Maintain security and prevent misuse of the portal
- Comply with operational, financial, or legal record-keeping requirements where applicable
3. Payment Processing
Payment details may be shared with authorized payment processors, mobile money providers, banks, card networks, or settlement partners only as needed to process, confirm, or verify a transaction.
4. Sensitive Payment Credentials
The portal does not require you to share your PIN, OTP, password, card PIN, or full banking login details. Never disclose such credentials to anyone claiming to assist with payment.
5. Data Security
The portal uses HTTPS encryption and controlled server-side processing to help protect payment information. Access to transaction records should be limited to authorized personnel responsible for payment verification, support, or administration.
6. Data Retention
Transaction information may be retained for payment confirmation, dispute review, accounting, audit, and operational record purposes. Retention periods may vary depending on the organization’s administrative requirements and payment provider rules.
7. Sharing of Information
Information is not intended to be sold. It may be shared only where necessary for payment processing, transaction verification, compliance, fraud prevention, technical hosting, or official operational support.
8. Your Responsibilities
You should ensure that the information you submit is accurate and that your device, SIM card, email account, and payment accounts are secure. If you believe a payment was submitted incorrectly, contact the organization handling the transaction using its official communication channel.
9. Updates to This Policy
This Privacy Policy may be updated when payment channels, security practices, or operational requirements change. The latest version posted on this page applies to use of the portal.